Privacy Policy
How we handle the personal information you share with us.
Last updated: 2026
Who we are
Sydney.Enterprises ("we", "us", "our") is a trade facilitation business based in Sydney, Australia. This policy explains how we collect, use and protect personal information, consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We collect the information you choose to provide when you make an enquiry — typically your name, company, email address, phone number, and the details of your trade requirement. We do not collect sensitive information, and we do not require you to create an account.
How we use it
- To respond to your enquiry and provide the trade services you request;
- To communicate with you about your shipment, quote or project;
- To meet our legal, customs and record-keeping obligations.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
How enquiries are handled
Our enquiry form is processed by a third-party form provider that delivers your message to us by email. Your details are transmitted securely over HTTPS. We retain enquiry correspondence only for as long as needed to assist you and to meet our obligations.
Disclosure
To facilitate trade, we may share necessary details with the suppliers, buyers, freight forwarders, customs brokers and authorities involved in your transaction. We share only what is required to complete the work, and we expect those parties to handle your information responsibly.
Your rights
You may request access to, or correction of, the personal information we hold about you, or ask us to delete it where we are not required to retain it. To make a request, or to raise a privacy concern, please contact us.
Changes
We may update this policy from time to time. The current version will always be available on this page.